❤️ Canada’s Wig Shop with a Caring Touch ❤️

Helpful Tips and Information

How to Measure Your Head for a Wig

The majority of customers fit well in an average wig; however, there are some that may require a smaller or larger cap. It is recommended that you take measurements before ordering.  A number of wigs are available in petite and large sizes, if required.  Many also have adjustable straps providing addition room or tightening for achieve a secure fit.
To determine the right size wig, measure the circumference of you head from the front hairline, behind your ear, to the nape of your neck, to your other ear and then back to the front hairline and then refer to the chart below. Please note that sizes may vary slightly by brand and that not all wigs are available in all cap sizes.
  • When measuring ear-to-ear, first measure 7 inches back from the front hairline and then measure from the ear over this spot 7 inches back to the other ear.
  • When measuring front to back, first tilt head back and feel the indent in the nape, then measure front hairline to the ident.



What does “remy” and “non-remy” human hair really mean?

The term remy is one of the most misused and misunderstood terms in the industry today. Both manufacturers and retailers alike tend to use this word for marketing and selling purposes, and mislead clients to believe something that it really is not. Jon Renau is very proud of the human hair we offer, and we want to share with you what the term “Remy” and “non-remy” means to us.

When human hair is processed in the factory, it is sorted for both quality and length. There are different quality grades of hair; the higher the quality, the higher the cost. The term “remy” and “non-remy” have nothing to do with any of this. Remy human hair is hair that collected and sorted uniformly from multiple sources, with root and tip end running in the same direction so that the cuticle runs in the same direction. This is a very tedious and time consuming process for factories, which is why the cost is higher for remy human hair.

Non-remy human hair is hair that is collected from multiple sources that cannot guarantee the root and tip ends are travelling in the same direction. This hair must be processed to remove a portion of the cuticle (the outer-most layer of the hair) to prevent the hair from tangling and inverting with surrounding hair.

 When to use Remy Hair with Custom Hair Pieces or Wigs

  • Recommended with pieces over 6 inches (due to knotting and tangling when log hair rubs on neck, shoulders and back)
  • With chemical perms
  • With very blond or red hair


When frizzing is mild, use a professional flat iron with a digital temperature setting at 270-280°F to smooth the fiber.

If frizzing is excessive, use the Jon Renau Steamer to steam and smooth the fiber, followed by a flat iron set at 270-280°F.

Ensure you perform a daily care routine. Check the nape area & ends for signs of frizzing. At the first sign of frizzing, use a flat iron to smooth the area.

Tools for daily HD care

Jon Renau Wide Tooth Comb will detangle the fiber without causing tension and damage to the fiber

HD Smooth Detangler will keep the fiber smooth and protect from tangling



Heat resistant synthetic fiber is available in full and partial systems (wigs and toppers) in our Heat Defiant (HD) Collections. This type of fiber can tangle and frizz throughout the day, due to friction against clothing and heat from your body. It is important to check daily to remedy any tangling and frizzing as it starts to happen. Examine the areas where rubbing occurs; the most common areas for tangling and frizzing will be the ends and the nape area.


Spray 3-5 pumps of HD Smooth Detangler in the nape area and/or the ends. This product is recommended for daily use. It is important to stay away from all hand tied areas of the cap; conditioners, detanglers, and oil based products will loosen the hand tied knots, causing hair loss in the system

ONLY use your Wide Tooth Comb to gently remove any tangles; always comb starting at the bottom and work your way up through the hair length. Any other brushes, combs, or styling tools will cause tension, causing damage and frizzing of the fiber

To smooth heat resistant synthetic fiber, use a professional grade flat iron set at 270°- 280°. Section the fiber in 1-inch sections. Spray 2-3 pumps of Heat Treat Thermal Spray to protect the fiber from heat. Move slowly down each section; follow your flat iron with your Jon Renau Wide Tooth Comb to help smooth the fiber. Allow the fiber to cool completely.

Heat must to be applied to this fiber to keep it smooth. Frizzing will occur due to friction. While heat can be used to style this fiber, it is also a major part of care and maintenance for it. Checking the wig/ topper after EVERY wear and applying heat to smooth out the ends will ensure its longevity.

For more information on how to properly care for your HD products, please review our “How To” Video